I’m excited and a little star struck to have Russ Laraway on the SYCK Podcast today! Russ has had a diverse 28 year operational management career at several companies including Google and Twitter and is the author of the book, When They Win, You Win: Being a Great Manager Is Simpler Than You Think. Russ and I highlight a few of the key concepts from his book and how the best managers create happy teams that deliver the best results. Russ shares two simple behaviors that managers need to be doing and how employees can coach their bosses to be better. Russ also throws out his number one career tip for listeners.
In This Episode:
[05:59] Russ’ career journey and management experience
[08:57] Russ’ management playbook and the “Big 3” of improving leadership
[18:39] What management behaviors lead to the best team results
[32:44] Helping people in leadership and coaching your boss
[46:10] How to respond to negative management and understand you’re reporting to
[49:46] Russ’ best career advice
Key Takeaways:
Better management means more engaged employees. More engaged employees deliver better results. The way for managers to improve is through direction, coaching and career.
The two main things a manager can do is 1) Gve specific, sincere and frequent coaching and praise that clearly defines team standards. 2) Asking your team for hard and challenging feedback.
The best thing to do for your career is to establish a long term career vision. Don’t be short-sighted and just look for the next job. Determine what the dream job is and start working toward that long term vision in a very proactive and intentional way.
Russ has had a diverse 28 year operational management career. He was a Company Commander in the Marine Corps before starting his first company, Pathfinders. From there, Russ went to the Wharton School, and then onto management roles at Google and Twitter. He then co-founded Candor, Inc., along with best selling author Kim Scott.
Over the last several years, Russ served as the Chief People Officer at Qualtrics, and is now the Chief People Officer for the fast-growing venture capital firm, Goodwater Capital, where he is helping Goodwater and its portfolio companies to empower their people to do great work and be totally psyched while doing it.
Over his career, Russ has managed 700 person teams and $700M businesses — facing a vast array of leadership challenges along the way. He’s the author of the book When They Win, You Win: Being a Great Manager Is Simpler Than You Think.
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